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Made Retail Systems - Australian Manufacturer and Distributor of Shopfitting Systems and Fittings


Returns and Refund Policy


If the product is faulty, return the item/s to us within 7 days of receipt, in their original condition and packaging and we will issue a full refund (excluding original delivery charge), or exchange the item, if preferred.

Please make sure that the products are sent to us in its original condition. Please provide all relevant order information with the returned goods.

Not Satisfied

If for any reason you are not completely satisfied with your purchase we will offer you a 14 day exchange (from receipt of order) on another product at the equivalent value. We will not issue a credit note or refund.

Please contact us within that time if you are not satisfied with your purchase so that we can resolve any problems.

Freight will be charged on issue of the exchanged items.

Returns address:
Made Retail Systems
17 Commercial Drive
Lynbrook, VIC, 3975

Please note:
The return & refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. Freight charges will apply to any exchanged items.